Meta has extremely opaque account policies. For example, I bought the Meta Raybans a month ago. It kept telling me the AI features were not available in my region, even though I am in San Francisco. I joined Facebook in 2006, and I have used my account for the Oculus headset without a problem. But no matter what I did, the AI function of the Raybans wouldn't work.

I ended up creating a brand new account just for that, and it worked fine. No idea why it would work with a brand new account and not with my old account in good standing, never suspended or warned about anything.

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michalpleban 2 days ago | parent | next [-]

I have recently had a need to create an Instagram account. I logged in from my home IP and it was recognized as coming from Vietnam (my home IP has been the same since 2016, always with the same ISP). Everything was in Vietnamese and I had to spend half an hour figuring out how to switch it back to English. But in the home feed I still got only Vietnamese influencers, and there was nothing in the settings to change that. I got assigned to Vietnam for life.

Well, I did nothing with the account except setting up the profile and following some people. Then I logged in to the account on my phone, which of course is not from Vietnam. Bam, account suspended for violating the TOS. I appealed, after one day got a message that the ban was upheld because I did violate the TOS.

I guess no Instagram for me. That's probably for the better.

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anal_reactor 2 days ago | parent | next [-]

There's a mid-sized international bus company over here and once I bought a ticket for the wrong day, realized only after payment. I simply called the phone number, the lady spoke my language, reissued the ticket for a different day, that's it.

I was shocked that customer support can work like that.

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hnuser123456 2 days ago | parent | prev [-]

Is it possible your FB account has been compromised for a while? Is your ISP's RIR whois information correct?

	▲	michalpleban 43 minutes ago \| parent [-]
		No, the Instagram account was completely unrelated to my FB account (different email, different browser). Every other tool I have ever used over the last decade showed my IP location correctly, so I don't think there are any mistakes in my ISP's WHOIS. As a bonus, Facebook Business Manager sometimes shows me messages in Russian.

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uz3snolc3t6fnrq 2 days ago | parent | prev [-]

my best guess is, you could've connected from a different ip once 10 years ago and it improperly geolocated that ip as being in a tiny country and now it thinks you're secretly from that country even though you've been accessing the site from a US ip forever. it's the only plausible reason i can really think of. unless they set up a "country estimation" ai or a similar newfangled system and it's convinced for some reason you're actually not american. it's too out there but you never know

	▲	lazide 2 days ago \| parent [-]
		Some GEOIP databases are rotting, near as I can tell. I’ve got a proxy on random machine in a OVH DC in Oregon. Always properly geo-located to Oregon - until a few months ago. Now YouTube insists I’m in France. Which is quite entertaining, ads wise.