>also you should be improving docs, if they are not clear, make them clearer

I've written the docs with a tons review and feedback, this saying comes to mind: "Nothing is foolproof to a sufficiently talented fool"

There are no more sysadmins at most companies, it's just desktop support and maybe Office365 admin who was desktop support but got promoted because they were elite ClickOps. Powershell/Terraform, that's for those DevOps people over there and they want nothing to do with us.

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quercusa 2 days ago | parent | next [-]

The quality of the docs doesn't matter if the customer won't read them: "We'll set up a Teams meeting and you can tell us what to do"

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lousken 2 days ago | parent | prev [-]

mentioned those 10% sufficiently talented ;)

not sure about US, but here in center of europe we still have sysadmins and not many devoops people

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renewiltord 2 days ago | parent [-]

Yeah, but in the center of Europe, customers are very price sensitive so you only target them once you've got adoption in the customers who can pay. Have to industrialize your processes before the cheap people are worth it and that takes time in startups.

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lousken 2 days ago | parent [-]

Sure very smaller businesses are just cheap, but the rest want to get the most value out of that money spent. Finding and switching to alternatives with better price/performance is pretty normal I'd say.

	▲	renewiltord 2 days ago \| parent [-]
		Yeah, but the practice there is just to select on price, so I'm happy to pre-qual them out.