Some companies somehow blatantly get away with not allowing any export at all.

For example, Amazon eero, the overpriced WiFi router that doesn't even work (without phoning back home and having an app installed on your phone). They had an outage like a year ago, and during said outage, all your existing ad blocking stopped working, too, even if you never rebooted during the outage, and even though said blocking is supposed to be performed locally. I think you can't even get the ad blocking unless you or your ISP pays for the special subscription, either. (I imagine the thing could have removed all local ad blocking settings and lists during the time it couldn't confirm you're still a paying customer because their cloud was down?)

Does anyone know how exactly does Amazon get away with not providing data export for their eero product? I haven't seen a Blink or Ring exports, either. The main Amazon dot com does have the export, which has some extensive data you may not think they do collect, but it doesn't cover eero, Blink or Ring.

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Someone 3 days ago | parent [-]

> Does anyone know how exactly does Amazon get away with not providing data export for their eero product?

I checked eero.com. It seems info about the product other than “it’s a secure WiFi router that doesn’t require users to manage it” is in the videos, if it is on that site at all, but I couldn’t get the videos to play, so I may be wrong, but why would a WiFi router have personal data on the device?

It will have the username and password at your internet provider, but what else does it store?

	▲	cnst 2 days ago \| parent \| next [-]
		It collects WiFi Radio Analytics (2.4GHz / 5GHz-Low / 5GHz-High frequency utilisation), Activity History (data usage by device, as well as "scan" and ad blocks by device). For ad blocking and network control, it also has "Block & Allow Sites" with the blacklisted and whitelisted domain names, which you may have to use to block ads and also unblock some domains that stop working as a result of bogus entries in the ad block. All of this information is stored in the cloud, but I found no way to export it in any way. I've actually contacted eero, asking for the export, and they've basically admitted that it's not supported.
	▲	const_cast 2 days ago \| parent \| prev \| next [-]
		If you share data locally that's almost certainly over HTTP. Also DNS is usually over HTTP. So that's all your websites you visit, plus any data transmitted from your phone to computer or google TV or whatever the fuck.
	▲	williamscales 3 days ago \| parent \| prev [-]
		I’m guessing Amazon could have info on their side about your eero. Without knowing more about the router’s cloud functionality it’s hard to say what exactly they would have.