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Someone 3 days ago

> Does anyone know how exactly does Amazon get away with not providing data export for their eero product?

I checked eero.com. It seems info about the product other than “it’s a secure WiFi router that doesn’t require users to manage it” is in the videos, if it is on that site at all, but I couldn’t get the videos to play, so I may be wrong, but why would a WiFi router have personal data on the device?

It will have the username and password at your internet provider, but what else does it store?

cnst 2 days ago | parent | next [-]

It collects WiFi Radio Analytics (2.4GHz / 5GHz-Low / 5GHz-High frequency utilisation), Activity History (data usage by device, as well as "scan" and ad blocks by device).

For ad blocking and network control, it also has "Block & Allow Sites" with the blacklisted and whitelisted domain names, which you may have to use to block ads and also unblock some domains that stop working as a result of bogus entries in the ad block.

All of this information is stored in the cloud, but I found no way to export it in any way. I've actually contacted eero, asking for the export, and they've basically admitted that it's not supported.

const_cast 2 days ago | parent | prev | next [-]

If you share data locally that's almost certainly over HTTP. Also DNS is usually over HTTP.

So that's all your websites you visit, plus any data transmitted from your phone to computer or google TV or whatever the fuck.

williamscales 3 days ago | parent | prev [-]

I’m guessing Amazon could have info on their side about your eero. Without knowing more about the router’s cloud functionality it’s hard to say what exactly they would have.