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▲ jstummbillig a day ago

No, and that's also not necessary. We are reliant on our systems. The correct response is to harden our systems, not to foster some illusion of independence.

We can of course do that privately, for just the heck of it, but it's not the right response for anything at societal level. We simply need to work harder for more of these 9s

▲fhd2 a day ago | parent | next [-]

What's wrong with failover? I don't use anything from Anthropic except their API. So when Claude is having issues, I switch to GLM 5.3 or something, doesn't take more than a few seconds.

I realise people on the monthly plans can't do it as easily. But I would say that as far as possible, having a plan B is the foundation of resilience.

▲AbsurdCensor a day ago | parent | next [-]

I think that's the 6 '9's problem. If you have something with 99% uptime, how much more are you willing to pay for 99.9% uptime, then 99.99% uptime. It's risk vs cost. Many places in the US do the same thing with things like say snow removal. Instead of having expensive systems ready to go for the 1-2 days of year of snow, you just shut things down for a day and slow down a little.

That doesn't work for all systems, and not for all businesses, but I would say the mass majority can 'suffer' 24 hours without email or an LLM without everything going up in flames.

▲atq2119 a day ago | parent [-]

It's not only a 9's thing. If you can set yourself up to easily switch between providers, you also put yourself in a better bargaining position.

That's not always easy to do, but with something like inference providers it is, so why not kill two birds with one stone?

▲peterbell_nyc a day ago | parent | prev | next [-]

Not hard on monthly plans either. I have ant, OpenAI and cursor (mostly for grok and gemiii). Taxonomy of model steps, each has a pre-tuned failover from a different plan and I just need to flip a switch when a lab goes down. Switch isn’t really required but occasional enough that I want eyes on and the system is only for my personal usage so outage until switch is acceptable…

Another reason to have good Evals…

▲jstummbillig a day ago | parent | prev [-]

Failovers are nice, something that all reliable systems will provide, and, most notably, exactly the opposite of "just adjust".

▲Moto7451 a day ago | parent | prev | next [-]

You’re not wrong, but some companies swing real hard at the biggest players assuming they won’t all be down at the same time. My work has hard dependencies on 365 and Cloud Entra and only allows Claude company wide. Today is going to be a snow day since we couldn’t get into anything yesterday but we could at least get projects done using connections Claude had into various platforms that cached the data in 365.

▲mitxela a day ago | parent | prev | next [-]

One part of hardening our (company, economic) system is not collapsing when our (technological) system isn't working right.

▲bismanawaz a day ago | parent | prev | next [-]

Did scheduled jobs failed loudly or stalled? My sessions just stalled and I did not know the outage until I send the followups.

▲qrux a day ago | parent | prev | next [-]

Reading the site guidelines, so I can be Claude-like and properly adjust my answer:

> Comments should get more thoughtful and substantive, not less, as a topic gets more divisive.

You are also a system. And, if you, as a system, don't run with Claude, you're not sufficiently hardened. People have made all sorts of helpful suggestions, like de-risking with multiple providers or just getting yourself a better Mac to run a local model.

The idea that: "No, no, we must have Claude, b/c it's the same as having a pen and paper!" is woefully naive. It's hard to attack the supply chain of pen and paper if you have a few extra reams and a few extra sticks. It's pretty easy for our geopolitical enemies to attack computers located far away from you, especially those systems are designed like fragile Rube Goldberg machines; furthermore, if we build an entire society (a system) to be productive only when we have LLMs, our issue isn't "insufficient-hardening". It's that the design is wrong.

▲adastra22 a day ago | parent | prev | next [-]

There is always something that you can do that isn’t gated by the api. It isn’t critical path for literally everything. Go organize your expense reports or something.

▲peterbell_nyc a day ago | parent [-]

What do you think I use to organize my expense reports? If there’s something substantial you can do entirely without tokens that’s probably an opportunity for additional automation. But please have failover across multiple labs!

▲Applejinx a day ago | parent | next [-]

What do you think got ya here?

▲sandworm101 a day ago | parent | prev [-]

>> If there’s something substantial you can do entirely without tokens that’s probably an opportunity for additional automation.

Well, I just finished a meeting where we diagrammed out how change authority is to be structured as we split one group into two, which teams will retain what authorities. Zero claude involvement. Ten people in a room. Whiteboard and markers with a "scribe" taking notes. I am now editing old SOPs to reflect the decisions made in the meeting ... not something we would trust to claude or any other AI.

▲nautilus12 a day ago | parent | prev | next [-]

Learned helplessness on full display here

▲johnnyanmac a day ago | parent | prev | next [-]

>harden our systems, not to foster some illusion of independence.

Let me know when the tech industry workers stop doing this and gains some solidarity, and I'll join you in that sentiment.

Until then, I pretty much need to bolster myself on the idea that one day I will need to switch frameworks, IDE's, and even OS's themselves. I'm the ones guiding the tools, not vice versa.

>We simply need to work harder for more of these 9s

The only 100% thing I will guarantee is that these tools will align to the incentives of their leadership over time, not the customers using it. add 10 9's if you want, that just guarantees that humanity is the weakest link.

▲sillyfluke a day ago | parent | prev [-]

>No, and that's also not necessary. We are reliant on our systems. The correct response is to harden our systems, not to foster some illusion of independence.

I'm not sure if this is your intent, but this paragraph reads like satire given current real world events.

The systems you mention in your second sentence are failing at the "right response" you mention in your third, which dictates that contrary to your first sentence alternative action is necessary.

You cannot harden systems you have no control over. Societal level assurances require law and goverment regulation and enforcement. It is juvenile to pretend otherwise. If we were talking about government services, then as a taxpayer you would have some avenue to enact change.

Your only option when dealing with private companies is to try and become anti-fragile as much as possible at a personal level or at the level of your own company.