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▲ JumpCrisscross a day ago

> It is not feasible to answer customer service calls for $0.0005 charges

Does accepting payment in crypto exempt a merchant from local customer-service requirements?

▲littlecranky67 a day ago | parent [-]

Yes. I run a website, I don't have customer service. I could put it behind a x402 page with my ToS, meaning you see nothing until you pay me - and once paid, it is irreversible. No need for customer service. You can sue me through legal proceedings but if I win, you pay my legal fees.

▲JumpCrisscross a day ago | parent | next [-]

So I'm sympathetic to the notion that these rules are overbearing for small merchants. Particularly hobbyists. I'm totally unconvinced Brave is dodging any regulation by offering through crypto, other than by selecting for customers who may not want to interact with a legal system.

> You can sue me through legal proceedings but if I win, you pay my legal fees

That's simply not true in at least two jurisdictions I touch, which would have venue for my consumer purchases. (If you never visit the United States or EU, on the other hand, this probably wouldn't practically affect you.)

▲littlecranky67 a day ago | parent [-]

Well if the legal proceedings are unjust, you pay all the fees. Else everybody could sue me all the time. I run a website, and I have a ToS you (or your agent) has to accept before payment. No need to provide customer service - and lets face it, you are not going to sue for $0.0005 anyway.

▲JumpCrisscross a day ago | parent [-]

> if the legal proceedings are unjust, you pay all the fees

ToS don’t overrule law.

> lets face it, you are not going to sue for $0.0005 anyway

Very true. Though if I felt cheated by someone, regardless of the cost, I’d absolutely be open to starting a regulatory shitstorm. (Not saying you would cause that among anyone paying you.)

▲littlecranky67 10 hours ago | parent [-]

We drifted from topic - my point was, I don't need to provide customer service just because I charge 5cent to read my blogpost.

keen to hear on how you start a "regulatory shitstorm" unless you are some high-ranked political official.

▲IanCal a day ago | parent | prev [-]

That you chose an irreversible payment method doesn’t exempt you from any regulations about customer service.

▲littlecranky67 10 hours ago | parent [-]

Which ones exactly? I.e. in Germany, while you need to provide a phone number, you are in no way obligated to offer any customer service. Actually most sites don't have customer service but instead redirect you to FAQ articles and AI chatbots. People can send you letters via snail mail, which might have some legal merrit. Different regulations for some services, such as banks etc. But phone or email support is in no way mandatory if you run a website and charge 5cent to read an article.