I sort of agree but also: what else are you going to say? Some kind of soviet "Nope, everything working fine, you must be imagining things"? :)

And why do all the update messages sound like AI slop?

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windows2020 21 hours ago | parent | next [-]

The forced status updates come from the idea that resolution is a linear and quantifiable process, like copying a file from here to there. The idea an issue is caused by the unknown, and the remedy is unknown, is incompatible with processes and worldviews.

	▲	mixdup 19 hours ago \| parent \| next [-]
		Forced status updates are still good. Even if they just say "we are still working on it and attempts so far have failed" it keeps people from thinking Microsoft is just playing GTA VI instead of working on it. Managing expectations is just as important as restoring service. Sometimes (probably not with a global email service) even more important. You can get away with a lot of downtime in some services as long as you are communicating what's going on
	▲	tremon 10 hours ago \| parent \| prev [-]
		> a linear and quantifiable process, like copying a file from here to there I take it you've never seen a Windows file copy dialog :)

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geophph 21 hours ago | parent | prev [-]

Haha doesn’t hurt to try a different approach!

EDIT: with the most recent one it seems they might be moving backwards …

> As part of our investigation into the sustained traffic management imbalances, we’re reviewing traffic flows and affected infrastructure to identify opportunities to optimize routing. This includes verifying the reasons for service failures so we can develop specific actions to improve stability.