I can't stand it when I see armchair analysts making claims like this.

I'm sure it's more complicated than that.... but from my POV, which is extremely limited and informed by what others online tell me.... that this is amateur hour

What would it take for it to be professional hour?

Professional hour would be invisible. Outages don't happen because they were anticipated and prevented.

You can't do much to work around nuclear war or a major asteroid strike, but keeping important things working under normal operating conditions should not be a high bar.