Except for the fact that it seems like most Microsoft outages are self owns. I'm not sure how many times we've had outages due to bad deployments that somehow made it to their global infrastructure and only got noticed when customers notified.

Plenty of internal accounts from previous employees highlight this.

To be fair to Microsoft (and I'm having trouble believing I just wrote that), the vast majority of everybody's outages are "self owns". If you don't change anything, you're not going to break anything, and major external events (fires, cable cuts etc) are rare and can usually be worked around.