Not a graphic designer, so, truly asking out of curiosity: what are the QoL things and essential features in Photoshop? I've been slumming it with GIMP for years now and not felt anything very obviously missing, but again I'm not a pro.

Compatibility issues, which can be a huge deal partially due to near-vendor lock in. If you historically been on Photoshop, bringing your working/former projects into another software is not easy, which matters because revisiting work is common.

Not all tools are non-destructive in GIMP. Things like raw support, smart objects, retouching, etc. all either are super thin compared to Photoshop or require workarounds/a lot of manual effort. There are just lots of tools you expect in Photoshop that either don’t exist or exist in an inferior form. I can’t elaborate too much because I don’t really touch Photoshop much these days, but I work with people who do and worked in production long enough to know the expectations. GIMP is great but Adobe is a massive company with deep pockets, it’s hard to keep up. Their user experience is miserable but the tool itself is just far more robust, and a client simply isn’t going to accept that you won’t do something that Photoshop could do quickly because your alternate program can’t do it or does it with a lot more effort. That’s the reason I ultimately dropped Final Cut!