> requisite empathy to actually be qualified to design software

This comes across as a very absolutist ideology, but it is presented as if it was empirical fact.

One counter example is slack, which revolutionized business communication - an existing software category - through better design and experience. It’s built on electron

Edit: even more, this is a comment on news about discord, an electron app that revolutionized consumer chat

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johannes1234321 21 hours ago | parent [-]

Slack certainly didn't win by having a good UI.

It has a good enterprise sales approach and integration features with enterprise systems.

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awakeasleep 21 hours ago | parent | next [-]

bait comment or xmpp fanatic?

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pcai 21 hours ago | parent | prev [-]

You’re saying slack beat lync/communicator, forcing microsoft to build a competing product from scratch…because their enterprise sales was better?

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johannes1234321 21 hours ago | parent [-]

If you ignore half the statement.

Also before Slack the competition was less Lync or such, but Mail, jabber and non-sanctioned chat (Whatsapp etc.)

	▲	pcai 20 hours ago \| parent [-]
		I’m not even sure who you’re arguing with at this point, you’re the one who brought up the slack ui The silliest part is you actually have the cause and effect exactly backwards in two different ways (nobody cares about integrations if they don’t want to use your product in the first place, and slack’s early momentum was specifically due to being freemium + product-led rather than enterprise sales)