Does Harvey train AI models on Customer Data and Content

We understand and appreciate that Customers trust Harvey with highly confidential information. Harvey does not use Customer Data or Content to train AI models, or to improve our products and services. We also do not access Customer Data or Content except (i) to provide or support the Harvey Service or (ii) to comply with the law or a binding order of a governmental body.

nunez a day ago | parent | next [-]

> What is Customer Data and Content?

> Harvey defines Customer Data as documents uploaded to the Service by Harvey Customers. Content includes both the queries Customers input to the Service and the corresponding outputs from Harvey. In most cases, we talk about these terms together, as Customer Data and Content.

Doesn't include thinking/reasoning blocks though.

Nonetheless, I'd imagine that Amazon'ing law is unlikely given how much experience lawyers have with drafting contracts, but who knows.

	▲	caminante a day ago \| parent \| next [-]
		Thank you! I suspected it wasn't as broad. I wonder how much value you can get from just the middle layer and maybe reverse engineer the input/outputs based on success/failure from user interactions.
	▲	306bobby 17 hours ago \| parent \| prev [-]
		Couldn't reasoning tokens be considered "output", since it doesn't specifically say user facing output?

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SoftTalker a day ago | parent | prev [-]

... at this time.

Also if you give your lawyer a document, that's privileged. If you upload it to Harvey, who knows?

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stackskipton a day ago | parent [-]

It would be considered privileged if your lawyer told you to and you had no reason to doubt it wouldn’t be. Your lawyer would be negligent if they didn’t have a contract with Harvey.

Just like emailing your lawyer on Office365 doesn’t get rid of client attorney either.

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whatthejesus a day ago | parent [-]

Yeah but it’s the data breaches that’s worrying right? They obviously store people’s data. They’ll get breached eventually they all do.

	▲	stackskipton a day ago \| parent [-]
		Even during a data breach, leaked legal data can’t be used against you in most situations.