One week to respond to a letter delivered by US postal mail isn't really much time. Not that I support Flock or the concept of Flock-style public cameras, but I don't think you can judge them to be "not responding" that quickly.

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plussed_reader a day ago | parent | next [-]

Maybe we find a company recording the public that is attentive to public relations? They sure had a quick response when the ceos' home was placed in Google maps.

Seems like their PR fire is self induced by sucking up to Money and whatever they qualify as investors?

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nemetroid a day ago | parent | prev | next [-]

> One week to respond to a letter delivered by US postal mail isn't really much time.

Why not? Because it takes long to deliver, or because they can't be expected to read their mail?

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Closi a day ago | parent | prev [-]

Yes, also it says that the account management team had been in contact within the week, just that they didn't have a 'legal/corporate' response within the week, which is also not an unreasonable length of time as those things can take a bit of time.

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skinfaxi a day ago | parent [-]

Fuck that. If the IRS sent them a letter would they respond in time? Give me a fucking break.

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SoftTalker a day ago | parent | next [-]

The IRS generally gives you 30 days to respond to a letter. At least in my experience.

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skinfaxi a day ago | parent [-]

LT26 is one example of a 10 calendar day limit. But the point is, we know companies can move mountains when they have to. They obviously don't feel compelled to.

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SoftTalker a day ago | parent [-]

That's a letter you get as a final notice after previous non-response.

Companies can move mountains yes, but a routine request to cancel a service probably isn't seen as requiring that. Especially since the service contract undoubtedly defines the terms upon which either side can cancel.

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thephyber a day ago | parent | prev [-]

I'm hoping that they are inundated with thousands of jurisdictions trying to back out these days so they are legit out of bandwidth to deal with cancellations in real time.