I've always found the best approach to a commercial product for the masses it to belittle them first and only appeal to the enthusiasts...

The commenter you're replying to doesn't represent the company and they are 100% correct. The company sells expensive products to educated commercial customers pretty much exclusively. A five second Google search for "what is a resin 3D printer" gives you a very good idea of what's being talked about. Clarifying every single obvious details in the comments doesn't improve the conversation being had here.

I also buy $900 things without googling them to see what they even are