Steve Jobs on Macbook w/ Touch:

> “We’ve done tons of user testing on this, and it turns out it doesn’t work,” “Touch surfaces don’t want to be vertical. It gives great demo but after a short period of time, you start to fatigue and after an extended period of time, your arm wants to fall off,”

> “It doesn’t work, it’s ergonomically terrible.”

“Back to the Mac” event in 2010.

After the unnecessary iOS "glass", touchbar, and now this USD400 'arm-fatigue feature', and other - made soley for the media-money-shot 'features' - Apple is really just in the 'great demo' business and departs even further 'great product' business.

Be careful with quotes like this. Steve Jobs was a salesperson. He has had a good history of selling compromises as intent.

Remember when he was trying to tell us that the original iPhone having no App Store was intentional, we don’t need it, because we have the best web browser? Yeah, that was just a plain lie because the App Store wasn’t ready.

Or the time he got on stage and acted like the Rokr was a good phone (although you could see through that one a little better).