That part of their business, along with the News part, has been like this for years. It’s incredibly frustrating to real people like you and I when they don’t have the (enough) equivalents on the other side. I don’t know why they do it, but it has to be intentional.

Nothing helpful here, but I sympathise.

Appreciate the sympathies, it sucks. I can only guess that I'm triggering some fraud detection system.