20 year customer here. This morning I asked their support chatbot if this is related to the PHP vulnerabilities and it assured me that's not the case. I'm skeptical.

These status updates from the PHP incident would also have us believe that they were never directly affected: https://www.dreamhoststatus.com/pages/incident/575f0f6068263...

They're being awfully vague about this issue so far. 8 hours ago I submitted a ticket requesting more information and they've not responded yet. I guess that they're still in the thick of it.

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pixl97 3 hours ago | parent [-]

Why would their support chatbot know?

Having worked in support for years quite often higher layers of the company will give T1 support almost no information on what happened intentionally. That's pretty standard corporate CYA policy in litigious societies.

	▲	traeregan 2 hours ago \| parent [-]
		I didn't think that it would know but their support UX funnels you through it so that's where I started. I followed it up with a ticket.