| ▲ | mynameisash 5 hours ago | |
Whether the story is true I can't say, but you're right about IBM. From Chip & Dan Heath's book Switch[0], page 173: > In the 1960s, an executive at IBM made a decision that ended up losing the company $10 million (about $70 million in 2009 dollars). The CEO of IBM, Tom Watson, summoned the offending executive to his office at corporate headquarters. The journalist Paul B. Carroll described what happened next:
[0] https://www.google.com/books/edition/Switch/ad5ktG0oe00C?hl=... | ||
| ▲ | john_strinlai 5 hours ago | parent [-] | |
that's the one, thanks for digging it up! | ||