> However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business

Translation: We are exiting this business because people are being mean, and we don't get paid enough.

WTF!

They also say: > We believe an organization's character is shown in how it responds when something goes wrong

I totally agree with this. I will judge their character based on this: No apology for wreaking havoc on the world, no admission of fault, whining about people getting pissed at the monumental incompetence, saying that they are exiting the business because "sour grapes" rather than admit they have lost the trust within the community. <sigh>