They aren't confused about how difficult it is to avoid same sex options in game. They spelled it out clearly - they decided "mainstream appeal" should not even bring up the option and doing so is probably pressure from people they don't like ("activists").

Karens aren't misunderstanding how to mind their own business or live-and-let-live; they are trying to enforce what they see as (or wish were) social norms and don't give a damn about the perspective of the folks on the receiving end of their chirping.