Not all neobanks. I use Monzo, and they had an outage a while back. I was impressed that it barely affected their functionality.

They have a stand-in system that uses a separate codebase and separate cloud provider. They have a blog post about it here: https://monzo.com/blog/tolerating-full-cloud-outages-with-mo...

The stand-in system has a limited subset of features, i.e. no bells and whistles, but enough that you can get any actual banking done.

(Not an ad / I have no connection to Monzo, I just had some appreciation for a bank doing this properly as normally banking IT is a disaster. Plus the idea of keeping a separate codebase for almost an entire bank's functionality seems very invested.)

I have always got bad vibes from Revolut...

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m11a 2 hours ago | parent | next [-]

Starling also has a disaster recovery system across cloud providers, although it is implemented differently to Monzo's (I used to work there on multi-cloud).

Multi-cloud is really tough, tbh. It's easier said than done, especially if you care about data consistency at all.

	▲	rancar2 36 minutes ago \| parent [-]
		I have built these system for financial institutions since before cloud providers. It is hard/impossible if not well constrained at a level that supports data availability and consistency well (ie using a proper database with the correct setup across all locations with the underlying OS configuration/patches applied uniformly - the latter lesson cost IBM a lot of money due to system downtime for a financial institution that I brought back online). Many software vendors offering on-prem versions don’t know how this works well exactly, so I’ve had to help them along the journey and get them to sign-off for their contractual obligations to be upheld in the setup.

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ndsipa_pomu 2 hours ago | parent | prev [-]

> I have always got bad vibes from Revolut...

I opened up a Revolut account a couple of years ago with the intention of switching my current account to it (i.e. wages going into it etc), but I got spooked after hearing that they weren't registered as a UK bank and thus subject to the various regulations and protections. I tried using Chase instead and have been happy with it so far.

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misstuned 2 hours ago | parent | next [-]

I used to use Starling as my main and they were fine, until I started getting issues with random card declines due to "fraud prevention" and nobody to talk to. I switched to First Direct and like the peace of mind of having a human on the phone if needed (when I wanted to make a huge transfer for my house deposit it was nice to have!) and I still get perks like free foreign card transactions.

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altmanaltman 2 hours ago | parent | prev [-]

https://www.revolut.com/blog/post/revolut-is-officially-a-ba...

They are reigistered now

	▲	ndsipa_pomu 26 minutes ago \| parent [-]
		Yep, I probably won't bother switching to them now as Chase provides a good service as far as I know, though I do get a bit twitchy about its U.S. links. However, it's headquartered in the UK and is a division of J P Morgan Europe, so I hope that provides some level of distancing from the inevitable economic collapse of U.S. A.I. companies.