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▲ NitpickLawyer an hour ago

> This is just telling the chatbot to lie.

Why do you think that? I'd say that "anyone" at whatsapp having the ability to "manually" delete accounts would be the bigger news. In large corps, no one should have that capability. Anything dealing with user deletion should go through a well established, legal approved process.

▲_carbyau_ an hour ago | parent [-]

> Anything dealing with user deletion should go through a well established, legal approved process.

If I give you an account on my linux box I don't have to go through any externalised process to delete it.

Why is Whatsapp(or any of the big players) any different? It's just an account on someone else's computer.

Is there something else at play I am missing?

▲NitpickLawyer 24 minutes ago | parent | next [-]

The difference is that meta is providing that service world wide. Depending on where the user is located, there are a ton of considerations to be made when deleting a user. The flow should go through all these things before being deleted.

- some countries require saving "the last known address"

- others require keeping logs about "the last known connection point" (IP)

- in some countries, if the user was a paying user, you need to retain payment details / invoices / etc for years

- some countries you can receive subpoenas that mandate what data should be retained

All these things need to be checked before deleting an account. Having a "manual" deletion endpoint would be more troubling.

As an aside, early in the GDPA implementation phase, there was coverage of many companies implementing it poorly at best. There are articles detailing how you could delete a user's account by sending the "required info" (e-mail, ssn) from another e-mail and they'd delete the account / send over data. Would you be comfortable with someone being able to delete your account like that?

▲quacktopia 44 minutes ago | parent | prev [-]

It may be technically difficult / expensive / annoying if it was not designed into their system. Your linux box doesn't has hordes of peers / backup mechanisms and cross references to users, to a point that it may be impractical or not cost effective to conclusively prove that a user is deleted everywhere

Deletion may not have been in the original spec or in any of the specs that were bolted on.

▲_carbyau_ 11 minutes ago | parent [-]

Sure, ok. But whatever happens is still an internal process. Not a legal one.