Ask the average Apple user if their device experience is getting better or worse over time. Most I know tell me things like they see small bug now where they didnt before, sometimes things dont work as they should, and more things needs a reset or even hard reset to fix. All very generic user reports.

All the bugs users are seeing are things developers picked up on earlier than users did, and shouted about in forums and bug reports. The fact Apple is not listening to its canaries down the coal mine is leading to the general slipping of its reputation.

Apples ecosystem replies on every middle class person around the globe having the frictionless experience Apple is known for. They erode that, and they slowly erode their customer base.