Companies don't want it to be easy to cross shop their competition, the whole premise of Amazon is that it's so easy and simple you don't even check the competition. AI agents are leveling the playing field and helping customers find the best deals, so of course they're being banned

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canucktrash669 3 hours ago | parent | next [-]

Agents are likely the slow death of Amazon. Muse could decide to sell anything and group buy their way into the everything store.

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criddell 2 hours ago | parent | prev | next [-]

Current AI agents overindex on price. The price has to be reasonable but I often rank fast shipping and easy returns higher than price.

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evmar 2 hours ago | parent | next [-]

Recently bought something online from Home Depot and it arrived damaged. When I asked them for help they said I had to drive it back to the store myself.

If I have to drive to the store to get it, I wouldn’t have shopped with them! It feels like every time I don’t order with Amazon the stores remind me why I ought to.

	▲	2 hours ago \| parent [-]
		[deleted]

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xnx 2 hours ago | parent | prev [-]

True, and agents can also present a comparison table of options including: total price, shipping time, return convenience, etc.

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alansaber 2 hours ago | parent | prev | next [-]

It's really hard to build a walled garden just for human users, and not for agents. Have to pick a side.

	▲	dasil003 2 hours ago \| parent [-]
		Your first sentence makes sense, but not following your second. Who needs to pick and what are the sides they are choosing between?

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porridgeraisin 32 minutes ago | parent | prev [-]

It's mostly because of ads though. Not cross shopping.