> So the guy who said "book me a spot in the pilates class on Tuesday" should be tried for hacking charges because the agent hacked his gym's website?

He asked the agent to find a way to find a way to put him at the head of the line, which could not be done without by-passing the sites security. He was an AI salesman, but the story [0] makes it sound as though he wasn't aware of that. Maybe he wasn't, but I'm sure he was aware he was effectively asking the AI to game the system.

Sounds like it's at least a shared liability to me.

[0] The incident is possibly not well known outside of Australia: https://www.abc.net.au/news/107007986