| ▲ | sippingabonedry 4 hours ago |
| The flip side to this is I've on multiple occasions had Amazon ship me clearly used shit resold as new — Amazon.com was the seller. One even came with a sticker: "Thanks for giving this product a second life!" The worst of the worst among us use Amazon as a try-before-you-buy or rental house. Their lax return policy encourages them. If I buy anything important, especially expensive electronics, I buy it from somewhere else. If it's a reputable store with a strict return policy, I'm doubly sure there will be no fuckery. |
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| ▲ | stevepike 3 hours ago | parent | next [-] |
| This happens with items where it's clear no human even glanced at it. I received a sump pump that was wet and dirty! |
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| ▲ | chung8123 2 hours ago | parent | prev | next [-] |
| I remember why most of the stuff on the frys shelf was like this. I think it was their downfall and for me i stopped shopping there because of all the broken items. With Amazon at least I don't have a huge cost to drive there and back. |
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| ▲ | IncreasePosts 4 hours ago | parent | prev [-] |
| Returns are monitored and you will be restricted if it looks like you're abusing the return policy |
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| ▲ | sippingabonedry 3 hours ago | parent [-] | | And yet people continue to do it 1000s of times a day, and they are clearly re-shelving lightly used items. Most of my recent returns were for receiving used product. | | |
| ▲ | IncreasePosts 2 hours ago | parent | next [-] | | People do it thousands of times a day because tens of millions of people order from amazon each day. But any given person doesn't do it thousands of times, or even hundreds of times. Low tens of times in a year is going to raise alarms in their systems. | |
| ▲ | hermannj314 2 hours ago | parent | prev | next [-] | | I wouldn't believe this until it happened to me. New bedding on prime day - came used and stained. This is fucking disgusting. Amazon is like - we will send you a replacement but you have to print a label, box it back up and drive to a UPS store to return. Why are we working for them for free? You send me soiled bedding and the reply is to make us do work and then get the product we originally bought. I tried quitting these people years ago, its hard to do. | |
| ▲ | gusgus01 2 hours ago | parent | prev [-] | | Just wait until they restrict your returns because of how much you've had to return highly used, or broken, or deliverer abused, or knock-off, or arrived days later than projected products. | | |
| ▲ | ornornor 2 hours ago | parent | next [-] | | Happened to me. I ended up holding the bag for about 400 EUR worth of items. Luckily I had legal insurance that tried to convince Amazon to take it back but they wouldn’t, so the assurance bought the box of stuff off me and refunded me. Fuck bezos and Amazon. Since then, I always look for alternatives to Amazon to buy my stuff. I’ll use Amazon to see if I like it, return it, and go buy somewhere else. If I know the product I’ll just straight out buy it somewhere else. It’s often the same price or very close. Some stuff you can’t really and practically get outside of Amazon. I don’t have a choice then. Because their quality is so low, I’ll just get 3–4 similar items and only keep the one that’s passably usable. I try to cost Amazon as much money as I can. I hate to give them my money but by doing this it feels like I’m getting some payback for the way they treat their customers, employees, delivery people… | |
| ▲ | Terr_ an hour ago | parent | prev | next [-] | | Enshittification: Customers get screwed because that's where vendors are (even the terrible ones) and vendors get screwed because that's where the customers are (even the terrible ones.) | |
| ▲ | mindslight 2 hours ago | parent | prev [-] | | Maybe this is a country thing, or tied into one's wider social credit score in the background, or the specifics of something you returned [0], or something else? I've returned plenty of shit and have never had a real problem. I returned over a dozen 32 inch Dell monitors while trying to get 3 that didn't have dead pixels or scratches out of the box. They were stacked on a pallet in my garage waiting for the pickup. You would think this would throw some flags and end up as some kind of fight. But no, Amazon refunded them all in full, no hassle (apart from the hassle of having to do that scale of logistics merely to obtain working products). (I would have honestly given up earlier, sent them all back, and gone with a different brand. Except there had been a good one in the first tranche of 3 that I let go past its return date. I hadn't thought the actual failure rate was going to be > 80%) [0] On my personal account I did have a big red scary warning for a while about "restocking fees", that I think had been prompted by returning a motherboard after having tested it (yet another poorly described product with no way to find out the IOMMU groups short of buying it). I have no idea if it was merely that I had opened/tested a computer component, or if it had gotten smashed up on the way back, or what. But eventually that nag screen did go away. |
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