That's the playbook Microsoft has been accused of running in various tech press for years, and is backed up by the fact that all of their products are going to shit. Azure, Exchange, XBox & first-party titles, just to name a few of the things I've seen takedown posts about how the departments are staffed exclusively with inexperienced devs overseen by burnt-out seniors, using Copilot to duct tape shit into a somewhat-working state.

I remember not to long ago we got a service impact email from Microsoft saying they expected exchange services to resume normal operation in a sodding WEEK. Completely unacceptable for a provider my company, a smaller one, pays six figures per year for services.