> That's a checkbox decision for the customer.

and they would still complain if they got it wrong - it's always the platform/company's fault.

Look at banks and fraudulent transfers that customers themselves get phished into doing. The bank in the end usually take the hit (after the customer complains long enough). That's why there's all sorts of hoops and such to prevent customers from failing - and that causes friction for people regularly.

Therefore, the cloud company's decision to default safer is more correct from this perspective.

> and they would still complain if they got it wrong - it's always the platform/company's fault.

I mean, it's really not unless they don't build it in the first place—that really is the platform's fault.