I don't understand Muse, couldn't agents already do all this? I have ChatGPT for example and I can have it book tickets and other things for me, it even pulls up a cloud browser if it can't access APIs. It can check for details from my email and use those for the ticket. Now OpenAI has Dots too which is a 24/7 version of the same thing.

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nradov 16 hours ago | parent | next [-]

Sure, it's nothing super unique but the way that Meta has put all the pieces together including security works really well in practice. Muse seems to be the best of the AI personal assistants for regular people right now.

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hedora 15 hours ago | parent | next [-]

Does anyone believe the security works though? This is the company that brought us facebook, pervert glasses, and got sued by its E2EE content monitoring team (which apparently exists!) for emotional trauma because they had to read so much stuff from private WhatsApp messages.

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nradov 15 hours ago | parent [-]

I believe that Muse security is about as good as any other large cloud environment. In the long run maybe all of them will eventually be hacked but so far my other Meta accounts have been 100% secure. So I'll take my chances with Muse because it saves me time and allows me to get more done.

Those other issues, while perhaps examples of bad corporate behavior, aren't really security lapses per se.

	▲	ninth_ant 15 hours ago \| parent [-]
		Meta has a long history of treating their user’s data recklessly. Cambridge Analytica being a prominent example. They’ve also had a long history of using shady/deceptive practices to gather data, such as Onavo. Is their internal security up to par with other cloud providers? Maybe. Security from them? Definitely not to be trusted. (Former employee)

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yellow_postit 15 hours ago | parent | prev [-]

Grok as well seems to have a hit a sweet spot.

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tiffanyh 16 hours ago | parent | prev | next [-]

UI/UX

Many times, UI/UX makes all the difference in user adoption & use.

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satvikpendem 16 hours ago | parent [-]

But ChatGPT already has the same UI UX.

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tiffanyh 16 hours ago | parent | next [-]

It isn’t though.

Muse is:

- a single thread

- has avatars that you can name

- has approval cards

Now dots is similar in concept but that only launched a few days ago and Muse launched a month ago.

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young_mete 16 hours ago | parent | prev | next [-]

It does not at all. ChatGPT is trying to be an everything app and it’s extremely convoluted by this point and hard for most people to make sense of, especially if you’re not in tech.

	▲	satvikpendem 15 hours ago \| parent [-]
		That's strange because they still have a billion users. So they're all using it somehow even without being in tech. The core UX is still a chatbot.

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yellow_postit 15 hours ago | parent | prev [-]

OpenAI does now with Dots but it’s still desktop only so they flubbed the ease of use that has made Muse and Grok such growth engines.

	▲	LUmBULtERA 5 hours ago \| parent \| next [-]
		Not true, I use OpenAI's Dot on my phone all the time. It might need to be set up first on Desktop or web?
	▲	young_mete 15 hours ago \| parent \| prev [-]
		It’s also not free.

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lanza 16 hours ago | parent | prev | next [-]

I don't understand C, couldn't assembly already do all this?

	▲	bentcorner 15 hours ago \| parent \| next [-]
		And dropbox is just rsync and some UI
	▲	kelvinjps10 16 hours ago \| parent \| prev \| next [-]
		But chatgpt is still user friendly or claude I think also do these kinda of things
	▲	satvikpendem 16 hours ago \| parent \| prev [-]
		Difference being they're already largely similar so the analogy would be between C# and Java.

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WhyNotHugo 15 hours ago | parent | prev | next [-]

The article emphasises exactly what you said: technically it has no new features, it's just better UX than anything else, and more friendly to non-techies.

When it comes to being mainstream, an approachable UI sells

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Anon1096 15 hours ago | parent | prev | next [-]

This is the Dropbox comment of the AI assistant era. At least it's not quite as out of touch.

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satvikpendem 15 hours ago | parent [-]

No, I'm asking why ChatGPT isn't sufficient because they literally do the same thing unlike Dropbox vs rsync. In other words ChatGPT has the same UI UX but people flock to Muse for some reason.

	▲	brabel 4 hours ago \| parent [-]
		You clearly didn’t understand what Muse is if you think it’s the same. Do you understand “always on”? Try to learn what that means, so you will understand why ChatGPT chat is not that.

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goatherders 16 hours ago | parent | prev | next [-]

Facebook's install base is 3x that of cgpt

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young_mete 16 hours ago | parent | prev | next [-]

That’s pretty much the question the article tries to answer! TL;DR - good product design, personality mechanics, and ad-funded tokens is what makes it different.

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iAMkenough 16 hours ago | parent | prev | next [-]

Think of it as a Meta-hosted OpenClaw VM for each Facebook user.

Meta is reducing the friction for your parents to run OpenClaw without any assistance.

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486sx33 16 hours ago | parent | prev [-]

It’s the most consistent and user friendly agent with the ability to also be a harness for multiple custom agents. I literally had people running around the office amazed by muse last week. It has brought agents to the masses in a way a lay person can understand and use.