Serious question from a consumer of software: if software can be improved so effortlessly now, why isn't it getting better?

Like, why is it all still so buggy? Why does no website seem to consider 96 PPI displays in its design? Why don't we have ostensibly useful features like undo trees everywhere? Why is everything still a RAM hog? Why does the proportion of websites that pay no heed to accessibility seem to be going up rather than down?

I'm told we're living in the future, but it sure doesn't feel like it.

For the same reason that increasing headcount never really solved the bug problem.

Flawless software isn't the goal, ever. Feature development is almost always the primary goal, and fixing bugs and performance issues is only done if the bug is bad enough.

Because those don't increase business revenue. People aren't making their buying decisions off that

Because it hasn't been that long since the November singularity.

> why isn't it getting better?

Lack of information. When you are on the building side you become blind to its faults. Consumers almost never tell you what isn't good about it.

> why is it all still so buggy?

Also lack of information. I haven't seen any bugs in years in the things I've worked on. LLMs have closed every last obvious testing gap, squashing any outstanding bugs there. That's not to say it is all bug-free now, but what bugs users may be experiencing aren't being reported.

AI is good at building software, but it is still not good at consuming software like actual consumers do.