Discussed a lot here: https://news.ycombinator.com/item?id=49893653

Seems to be more reasonable than this title suggests?

Some comments: "So they have introduced a major change and said any older Chromebooks bought going forward will only get 8. So its not a retrospective reduction for existing customers." (Edit: actually I think this comment is wrong, if you bought a Chromebook 1 year ago, you'd only get 9 years of ChromeOS updates)

"From my understanding of the article, it sounds like ChromeOS support is getting pared back for those devices, but the devices themselves should still be supported, albeit via a (planned but not yet in existence) migration path to GooglebookOS."

Reasonable would have been to deprecate support in 10 years, not 8.

Saying "yeah, we promised you 10 years of support, but if you just bought yours the last two years of that will only be supported if you switch to a completely different OS. But happily some of our devices have a direct migration path (if that's not yours, deal with it). Better hope the features you need will be available in our new OS by then, because right now they are not" is a major rugpull and not reasonable at all

These devices are usually bought on contract, with lots of lock in.

In particular, there are lots of schools getting screwed over financially. Maybe they’ll switch vendors, or use the money for education. Chromebook spending has a strong negative correlation with educational performance.

As a parent, I am supposed to have control over my kids’ personal information, but the schools firehose all the most sensitive kids’ info they have to an unlawful marketing firm that I do not trust. How do I opt out?

Could you clarify what you mean with reasonable here?

Isn't it retrospective to all customers who purchased in the last 2 years? They're not saying a Chromebook bought yesterday gets 10 years but one bought tomorrow only gets 8. They're saying they all end in 2034. If you bought one yesterday expecting 10 years of updates, you got screwed.