> Why does our industry have that attitude towards quality? Every bike shop in my little town is better with quality than the average software shop in the world.

Personally, I find that we have been flooded with poorly designed, poorly QA'd, break-after-you-use-it-thrice product. I really don't think we have better quality standard in other industry. Quality, testing, design, etc has a cost and most company rather pull out a new version of their product every quarter than actually make a good product. The exception, which goes for software as well, is life critical applications (most public transit, defense, etc).