| > For one, Apple was unwilling to have visible barcodes printed on the envelopes — but it wanted every step of the shipping and delivery of your card tracked. That wasn’t something the US Postal Service did. Apple and the printing company created an invisible barcode that was sprayed on the envelope, visible only under certain UV light, so that the envelope itself would remain unadulterated. And the USPS agreed to scan cards when sent, when processed at mail facilities, up to and including when they went out on a mail truck for delivery. This is classic Steve Jobs. Sheer force of will. |
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| ▲ | simmer 5 hours ago | parent | next [-] | | Not only an untrue statement, but also a sadly incurious way to approach someone else's design choice. Yes, it was an enormous amount of work and invention to achieve a desired effect, but the effect is striking in an environment that is otherwise plastered with everyday visual clutter. Minimalism is difficult and expensive to achieve. Some people consider that effort worthwhile. | |
| ▲ | afavour 6 hours ago | parent | prev | next [-] | | I dunno. Premium products are a difficult thing. I can't weigh in because I don't care about cards at all, I'd much rather receive a wedding invitation via e-mail yet people spend hundreds on custom cards on thick card, custom printing etc etc. In fact, some couples are insistent on getting their wedding invitation envelopes "hand cancelled" so they look crisp and clean when they arrive at their destination: https://www.theknot.com/content/hand-cancel-wedding-invitati... If you're one of those people I could absolutely imagine you'd care about a visible barcode on an envelope. They kind of have to be premium products because if they’re blah then people will just use evites, which are better in a bunch of functional ways. The product relies on its differentiators. | |
| ▲ | skygazer 37 minutes ago | parent | prev | next [-] | | I think many failed/aborted projects only seem stupid in retrospect because we assume it proof they could never have succeeded .. but many ridiculous things can and do succeed and find their place. It fizzled after his death without anyone championing it with persistent care and constructive iterations. It may well have ultimately failed, regardless, but it certainly lost its motive power. | |
| ▲ | matwood 5 hours ago | parent | prev | next [-] | | Someone who cares about the barcode tends to care about other details. In some ways it's like the band riders that have silly things like no brown m&m's. | | |
| ▲ | woadwarrior01 5 hours ago | parent | next [-] | | There's a related Steve Jobs quote: "When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through." | | |
| ▲ | mitxela 4 hours ago | parent [-] | | I think this depends on your goal. You can plausibly make either a cabinet that is beautiful all the way through, or one that is beautiful on the outside without wasting money. Both are pretty reasonable choices. | | |
| ▲ | doc_ick 3 hours ago | parent | next [-] | | It’s not just about the money, it could also be about being a perfectionist. Going that extra mile. | |
| ▲ | sneak 3 hours ago | parent | prev [-] | | > reasonable choices We are talking about fundamentally unreasonable people who make literally insane products. Some called them insanely great. We don’t want reasonable choices. We want change. Here’s to the crazy ones. (It breaks my heart that most in Apple management these days are quite thoroughly sane.) |
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| ▲ | locallost 5 hours ago | parent | prev | next [-] | | I literally thought of brown m&ms when I read your first sentence and have to say this way of thinking has to be some kind of mega baloney, no offense. I would be more concerned if someone actually spent time sorting brown m&ms because it means I'm dealing with people pleasers that waste time on nonsense, thus not having time for more important things. As for the design details, the proof is in the pudding. If they sold well then the person with this idea understood the vapidness of his customers to the point of contempt. But I am reminded of how things like design evolve from being there to solve a problem to over time becoming the problem itself that needs solving and the actual focus. But I don't think this is a good way to deal with things. | | |
| ▲ | CharlesW 4 hours ago | parent | next [-] | | From a systems perspective, the brown M&Ms are a "canary" (a.k.a. "sentinel indicator"). If a venue can't handle that or simply decides that it's "mega baloney" and ignores it, one can no longer assume that they've done anything competently, or at all. | | |
| ▲ | Javalicious 3 hours ago | parent | next [-] | | This. Van Halen has stated as much - if there are brown M&Ms, chances are really high they haven't paid attention to detail, and a deep dive is going to uncover some serious problems: https://www.smithsonianmag.com/arts-culture/why-did-van-hale... As an aside, I did think the M&Ms story was just a band being a diva until I heard them explain it like this. It's actually brilliant. | |
| ▲ | Forgeties79 an hour ago | parent | prev | next [-] | | And as somebody who has been on the receiving end of funny riders, a simple message to the talent’s team indicating you saw it but that you don’t plan to carry it out is usually sufficient. All they care about is whether or not you were paying attention. | |
| ▲ | locallost an hour ago | parent | prev [-] | | I am aware of the story and the theory behind it, I just don't agree. There is always something to do, and if you have a tightly run competent group, things go smoothly only because the team has a routine built on experience. If you throw a wrench in that and have someone waste time fiddling with m&Ms it will make the other important things worse. For me, asking for something like that and actually getting it would be more terrifying because it would be an indication that you're dealing with amateurs that don't have a routine and no experience. And also like I said, people pleasers that prioritize satisfying important people's whims instead of providing quality work. It's just been my experience those two don't really mix well, you either strive to be skilled at what you do and progress in your career, or you strive to make someone happy, and progress in your career. Think of the Volkswagen engineer that implemented the exhaust gas test cheating device. I expect qualified people to question nonsense, and to disagree. Skilled people are not McDonald's employees flipping a burger after the instructed 90 seconds or whatever. If you run your organization or team rewarding lemming like behavior, just following along with everything everyone else is doing, you will get a team full of lemmings. There's no way around that. How much you can accomplish with that depends on the task. For McDonald's it's fine, but then again it's a shitty product. We can of course disagree, there's no harm in that. | | |
| ▲ | Forgeties79 an hour ago | parent [-] | | One call: “hey saw the m&m requirement. Respect, but we aren’t doing it of course. See yall at the show.” |
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| ▲ | 1123581321 3 hours ago | parent | prev [-] | | Not baloney. Someone who thinks they can decide what’s important about a production, not the production designer or manager, is likely to draw the line at the wrong place. Someone who faithfully implements detailed instructions is more trustworthy. A quick way to check if that’s the case helps to determine which kind of person oversaw the work. I used to work as a developer at creative agencies and saw this all the time. There were developers who had a hard time believing that they should implement designs to the pixel because they thought a bit of padding didn’t matter so long as they got the important items right. They were almost always the ones who ended up missing important details (copy, working forms, performant databases etc.) |
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| ▲ | bookofjoe 4 hours ago | parent | prev [-] | | JUMP! |
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| ▲ | Grombobulous 5 hours ago | parent | prev | next [-] | | When you’re sending someone a personal card barcodes makes it look very impersonal, maybe even makes it look like junk mail. | | |
| ▲ | Cyph0n 5 hours ago | parent [-] | | But this is not a personal card. It is a credit card. Who in the world would even notice this detail? This whole exercise sounds like a minimalist circlejerk that was only possible in a ZIRP environment. | | |
| ▲ | zbentley 4 minutes ago | parent [-] | | > only possible in a ZIRP environment. Why did interest rates matter to Apple, a company famously averse to extended or significant borrowing? |
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| ▲ | wat10000 5 hours ago | parent | prev [-] | | Clearly one person did. |
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