| ▲ | Someone 3 hours ago | |
> My pet peeve is changes in 'user agreements' for paid services that add increasing amounts of adverts and tracking, but if you decline, you can't use the service, but the service continues to charge you. For the service they're no longer supplying. > Just the kind of thing that the EU could regulate if it chose https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL...: “Where the contract provides that the digital content or digital service is to be supplied or made accessible to the consumer over a period of time, the trader may modify the digital content or digital service beyond what is necessary to maintain the digital content or digital service in conformity in accordance with Articles 7 and 8, if the following conditions are met: […] 2. The consumer shall be entitled to terminate the contract if the modification negatively impacts the consumer's access to or use of the digital content or digital service, unless such negative impact is only minor. In that case, the consumer shall be entitled to terminate the contract free of charge within 30 days of the receipt of the information or of the time when the digital content or digital service has been modified by the trader, whichever is later.” | ||
| ▲ | mitxela 2 hours ago | parent [-] | |
I can confirm this clause prevented enshittification for EU customers at a former employer. The rest of the world still got it. | ||