> It's not every day you see someone so incredibly dismissive of the product they're selling themselves.

I believe that considering that AI is much cheaper than their service offering, and thus customers of Dymocks Tutoring and Talent 100 often ask them how much more they are actually offering for the much more expensive price has put this company under a lot of price pressure from customers.

So, I bet that Dymocks Tutoring and Talent 100 wants to change their main service offering to target parents from rich families instead who aren't so stingy.