> "...WHAT ABOUT THE DMV???"

And I'd ask them: "What about the DMV?".

Perhaps I'm uniquely able to read and understand simple instructions, or maybe I've never asked the DMV to do anything especially complicated, but I've never had the DMV fail to do what I came there to have it do for me. The worst I've gotten from a DMV was having to wait for literally an entire day when I made the mistake of going to the San Francisco DMV to get something done, rather than doing the smart thing and going to an office in one of the nearby towns. It's... very stupid that there's a single DMV office for a city of -last I checked- nearly a million people.