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bpodgursky 12 hours ago

I've actually flipped on this the last few days because of liability.

The big labs are going to be on the hook for rogue behavior by Claude or Sol. Customers will be able to sue for damages and deflect regulators if their customer data is abused or their agents attack external services.

If you use a Chinese OSS model and it goes rogue? Yeah good luck with that, your shop is 100% on the hook.

Jedd 9 hours ago | parent | next [-]

People - usually suit-wearers - have been making this spurious claim for decades, but it doesn't hold water.

The largest of the finest print reminding you that it's 'sold as is' (or more encompassing variants that might continue '... with no warranty for fitness of purpose') means that liability remains in the lap of the purchaser / consumer / operator.

(This has been a source of immense frustration over my career - where such people have assured me that they have 'recourse' (it's always vaguely described) by spending money on proprietary products & services, rather than opting for functionally equivalent or superior free options.)

I think your third paragraph is implying a distinction (or conflating the difference?) between LLMaaS's and self-hosting publicly available models.

If it's just where it's hosted that provides the legal insulation then things like OpenRouter would give you that. (But again, I suggest that it would not.)

kjs3 3 hours ago | parent | prev | next [-]

I know this is the risk management answer, but when you're the featured story on the news because of a data breach, noone hears "butbutbut it's Anthropic/OpenAI/whoevers fault...". So it's a balance between "there's someone we can sue" and "what's our reputation worth".

bpodgursky 16 minutes ago | parent [-]

It actually does help a lot to be able to say your OpenAI agent was the fault. People recognize the name. The press doesn't want to write about Better Home Life Insurance agents running loose on the internet, nobody cares.

the_sleaze_ 12 hours ago | parent | prev [-]

> The big labs are going to be on the hook for rogue behavior

They haven't so far.

hghid 7 hours ago | parent | next [-]

I think the minute a big lab is found to be liable, the whole edifice along with trillions of dollars of investment and VC comes tumbling down. I think that is part of the reason the labs are pushing for more regulation. They can say "We're not liable, we complied with all of the regulations". The actions of multi-billion parameter models trained on data harvested from millions of Internet users over the years can never really be understood - if a business is found to be liable for that, then nobody would ever operate in that space.

bpodgursky 11 hours ago | parent | prev | next [-]

Enterprises have barely deployed empowered agents yet. The models capable of doing this have only been available for months. Give it a little time, it's coming.

donw 9 hours ago | parent | prev [-]

... when are large companies on the hook for anything, ever?

I mean, hypothetically, yes, but class-action lawsuits get settled out-of-court, the lawyers get paid in Ferrari-multiples, the plaintiffs get paid in McDonalds coupons that expire in two weeks.

Slaps-on-the-wrist are written into the laws; a million-dollar fine is existential for a small company, and likely not even a line-item at Anthropic.