The attackers exfil'd 3TB of data, which obviously included PII, from AWS servers. They should've had DLP, active monitoring, countermeasures, using a security vendor (you can set this up for AWS services using CloudTrail, CloudWatch Logs, etc). You're supposed to have that for sensitive government or military work, and it should have (at least) caught that much traffic going to a rando external IP, blocked and flagged.

If they did have it set up, then somebody wasn't doing their job. If they didn't have it set up, they didn't comply (which is also not doing their job). I see this all the time. The security analysts send tickets to people when they see major issues and nobody is held accountable for inaction. Management asleep at the wheel (which is also their cover, can't be blamed for what you made sure you never knew about).