    > so why invest into a more complex solutions

Not sure what's more complex about one REST API call versus another REST API call...

▲ abroszka33 8 hours ago | parent [-]

Because AGI will also handle whatever is happening after your "is the customer asking for a refund?" question. Replacing whoever is doing that refund.

	▲	HarHarVeryFunny 7 hours ago \| parent \| next [-]
		Well sure, in the future you may also be able to ask AGI to "please just run my life", while you stay in bed. In the meantime, today, in the real world, there are businesses wanting to automate well-defined business flows, who don't want some stroppy AGI with a mind of it's own to instead decide to hack into something, or reward hack and make the customer happy by just wire transferring $1M of company money into their account.
	▲	CharlieDigital 6 hours ago \| parent \| prev [-]
		Why would it need to? There is a deterministic flow here for the actions that are allowed. AGI isn't needed for this at all if you can map out the flow and use a classifier to decide which route to follow.