We all know the talking points from big corporations about why they force everyone into arbitration out of the goodness of their hearts. We don't need it regurgitated as if it's the truth.

> big corporations about why they force everyone into arbitration out of the goodness of their hearts. We don't need it regurgitated as if it's the truth.

Its not a regurgitation. Its the facts.

It applies to small businesses too.

A mom and pop shop will (or should !) also have ADR clauses in its contracts.

And the court will certainly take a very dim view if you try to sue a mom and pop shop without having tried ADR.