I worked on Prime during the rollout of Prime Video and shortly after (maybe a year or so) pre-roll for other Prime Video content was inserted. I brought it up in a meeting with our org (but the Amazon Video team wasn’t present) and one of our business guys shrugged it off as not interrupting content, blah, blah, blah. I said the agreement was ad-free content, not uninterrupted content. The conversation stopped and nothing was done.

I worked on backend subscription management and the implementation of benefits. The team that business guy worked on was the group eventually at the center of the predatory subscription issue (I can’t say whether they were still around when that happened or not).

Cheap corporate sellouts are the problem with every big company.