Arbitration can be more efficient, but both parties should have an option to choose it, a direct settlement or public court. The average consumer is denied the choice by using these everyday services that have non-negotiable contracts.

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PunchyHamster 2 hours ago | parent [-]

None of the parties should have option to choose it, it should be within govt. justice system, just have arbitration court

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nickff an hour ago | parent [-]

Many places have a ‘small claims court’, which is very similar to arbitration. The issue is that class action lawsuits are very profitable for plaintiff lawyers working on contingency, so those are the cases that get brought.

	▲	thewebguyd an hour ago \| parent \| next [-]
		Small claims is great in that in most states lawyers generally aren't allowed so right out the gate you remove the wealth asymmetry issue. The downside is the dollar amount is very small. I'd like to see small claims limits expanded tbh.
	▲	pixl97 an hour ago \| parent \| prev [-]
		They are very profitable when they win, what is the win rate of class action cases. Also what is the win rate of chosen class action cases versus all potential class action cases. Measurement matters here.