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bri3d an hour ago

Really? I found that issue and all of the related ones really disingenuous from the Pi folks; they just stonewalled everyone with "contact your hardware seller" rather than explaining what was going on even at the glossed-over level they managed in the forum thread.

I do feel for them; they're between a rock and a hard place with mis-labeled clone boards. But their implementation seems to be the most hostile and opaque possible way to achieve these goals (which I also understand from an anti-cloning standpoint, but especially anymore, it's going to get reversed anyway).

alibarber an hour ago | parent [-]

I dunno - I think the victims in a lot of these cases aren't stupid. They can't contact the seller because they bought it from 'some guy' who's disappeared into the night. They know they've been had and are trying to get a knock-off board working at the expense of [the time of] someone completely unrelated to this.

It's pretty normal for the first port of call / warranty claim for a busted item to be the dealer that sold it to you.

bri3d an hour ago | parent [-]

I absolutely agree that engaging with these people beyond "we added checks to ensure your board has the RAM it came with, and this one failed" is a waste of time, but I think that at least providing that level of response would be much more aligned with the image they're still trying to project than just stonewalling entirely.

garaetjjte 18 minutes ago | parent | next [-]

"We bricked your board on purpose even though it actually might work fine" isn't good image either. Like, they know they are doing a bad thing!

undersuit 2 minutes ago | parent [-]

It's not bricked.

alibarber 40 minutes ago | parent | prev [-]

Very fair point.