Correct me if I am wrong, can I use Jev and this tool for ticket classification? I mean, for instance, a level 1 ticket contains a screenshot of the login page that displays an error, LLM can do it perfectly, can Jev do it?

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dgritsko 2 hours ago | parent | next [-]

At least for now, Jev is not multimodal. So a screenshot alone wouldn't cut it.

	▲	adverbly an hour ago \| parent [-]
		I find that a bit interesting because the most system one part of the brain is probably the part used for visual processing. It's trying to use a human analogy but the analogy breaks down if you try to apply it directly

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rgbrgb 2 hours ago | parent | prev [-]

It can’t do images but it can do a pretty good job of triaging urgency or choosing when to escalate. So I’d guess yes but it depends how detailed your classification is.