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ahtihn 5 hours ago

It's a contract, you're free to negotiate?

If you agree to those terms knowing it's unrealistic, you're agreeing to give away your service for free.

swiftcoder 5 hours ago | parent [-]

> It's a contract, you're free to negotiate?

Well, someone on the business side of the house is free to negotiate. Whether engineering learns about the contract before sales has inked a 6-nines availability guarantee varies wildly by the company