Imagine if Apple or Microsoft introduced a bug and said, ah yes we know about it we did that on purpose and we know it affects a huge number of people, if each of you could email us these details that'd be great. It's just such an insane request.

IA have broken it and have no real idea how to make it better so they are going to whitelist IPs or browsers or entire operating systems? Wild.

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kjs3 2 hours ago | parent | next [-]

What is 'insane' here is the shear level of entitlement displayed here, including lumping a niche, free, volunteer supported service in with billion dollar, for profit corporations and demanding they pander to your inflated expectations.

Wild.

	▲	msephton 41 minutes ago \| parent [-]
		It doesn't matter who or what the service is, how much they have, or whatever else. They created a problem and now users have to pay for the inconvenience by emailing(!) specific details that could be captured automatically through web logs: OS, browser, IP address. It's ridiculous.

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HDBaseT an hour ago | parent | prev | next [-]

Who do you think the Internet Archive is? They are not Google, they have very low funding, very high expenses and are constantly under legal pressure.

The fact you can even access the Internet Archive for free is a result of tens thousands of human hours striving for one goal. Digital Preservation. If you rely so much on IA, you should consider donating.

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msephton an hour ago | parent [-]

I do donate. But that doesn't mean I have to thank them before every meal or think that the service is perfect.

	▲	HDBaseT 8 minutes ago \| parent [-]
		What do you expect them to do though? You have to be a reasonable person.

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jolmg 3 hours ago | parent | prev [-]

No, it's more like you're requesting something from them and they're telling you they may need some technical, non-personally-identifiable info from you to fulfill your request.