If you're going to be deploying a production-grade application to AWS, are you paying for business support? That's where I'd start.

Are you wholly dependent on AWS tech for your app, or can it be deployed to a different cloud provider?

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alt_tab 5 hours ago | parent [-]

Do you mean business support could give us better access? We're already communicating with support. Frontend, backend, backups etc are on AWS. Yes, in hindsight we'd do it differently.

	▲	akulbe 10 minutes ago \| parent [-]
		My experience when I didn't have business support was that it could take multiple days to get a response to support cases I'd put in. When I was working on a customer account that had business support, I'd get a response (and often, a resolution) the same day. YMMV.