> I think that over-reliance on analytics has had a similar effect;

The over reliance on analytics combine with a lack of metrics and proper accounting.

If you are renting all your infrastructure knowing how people use your app, and what the COSTS of that are is kind of a big deal. If your high dollar client is your lowest margin one, thats a problem that is technical and financial as well as a product insight.

And that infrastructure your renting, it stopped making sense for a lot of orgs to do that almost a decade ago, but here we are where everything is in the cloud because capacity planning is a lost art and was a great throttle on the insanity that the post is describing.