> Binding arbitration on individuals should be illegal, full stop. The only use case is taking away people's rights as consumers and workers. Or dodging responsibility for deadly mistakes like the Disney+ incident.

Hijacking to link to another website that has good information about how binding arbitration is stacked against the consumer/employee:

https://arbitrationinformation.org/

Binding arbitration as an abstract concept seems fair (really, the entire court system is a complicated system for binding arbitration)

However, in practice it isn’t fair at all.