They should have used a zero data retention agreement, user error

I suspect this controversy will blow the case for ZDR wide open. Whatever the facts (possibly unknowable), it's going to become a very public lesson that data sovereignty was never about "having nothing to hide".

If this is what they do to academic pure mathematicians, where the stakes are so low (financially)—just imagine the sort of front-running that could be happening in other places.

Hahaha, how exactly is an individual user supposed to get a ZDR agreement?